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Sean (Solme) Kim was President and Chief Product Officer at Kajabi and responsible for growth of the business and its value to customers globally. Kajabi is an all-in-one commerce platform that gives creators the tools they need to build an online business selling content and services (courses, community, podcast, newsletters, and coaching). Kajabi has helped +60K creators earn +$2.1B per year ($8B to date).

Prior to Kajabi, Sean was head of product at TikTok, the destination for mobile videos and the most visited website in 2021, where he set the strategic direction and led teams responsible for developing the company’s product and growing the user base.

Before TikTok, he was the global head of product at Amazon Prime where he played an instrumental role in driving customer retention for the Prime Membership.

Sean is also an advisor and investor in several early to mid stage startups including Vault Comics, Math Presso, Blind, and Teachme.to.

Kajabi

President and Chief Product Officer (Feb 2022 - June 2024)

Aligned the company behind a new vision, mission, and north star metric: Be the most creator focused company in the world. We make business simple for ambitious creators with all-in-one solutions, best-in-class products and services, and world class customer support. Our north star is to increase commerce for creators. Oversaw product, engineering, design, product marketing, data science, and customer support teams (90% of 360 employees) to drive growth and value to customers globally.

Key accomplishments:

• Established company’s first OKRs, executed company-wide reorgs, and enabled metrics focused operations which increased product and engineering output by 400%, drove the company to profitability, and increased revenue to double digit growth YoY

• First creator commerce platform to enable gen AI features throughout the product and customer journey which helped reduce our creators time spent launching businesses from weeks to hours

• Launched multiple ‘big bet’ products that improved company ARR and NRR

  • Creator Studio: Launched an gen AI powered audience building tool that helped creators create +40 types of marketing content within minutes such as emails, blogs, landing pages, short videos, social media posts, mini courses, and more. Oversaw integration with Adobe Express to empower creators with the robust, last-mile editing features of the content creation process. Product usage reached XX% adoption and helped creators increase leads captured by XX%.

  https://www.youtube.com/watch?v=1ixuzOTR50Q

  • Branded Mobile App: Launched the capability for creators to offer their own branded app to their customers. Branded app offers a customized onboarding experience, free and paid courses, community, targeted push notifications, and IAP. Delivered +X.XK app within the first 3 weeks of launch surpassing OKR goals ($X.XM ARR, +XX% vs. goal).

    

  • [Creator.io](http://Creator.iohttps://creator.io/): Launched AI powered personalized chatbot that help creators scale their business by nurturing leads, driving sales, and streamlining support

  https://www.youtube.com/watch?v=ipLGj0q5kJE

  • Experts and Template Marketplace: Enabled a two-sided marketplace where creators are matched with experts to help them launch and grow their business. Onboarded XK experts and reached $XM GMV. Marketplace improved creator retention by XX% and doubled the % who reached GMV.

TikTok

Head of Product (Sept 2019 - Feb 2022)

Oversaw the product team with responsibilities including For You Page (FYP), Creator Monetization, TikTok for Developers, TikTok on new devices (e.g. TV, Echo, Tesla, Alexa), 3rd party integrations, AR Effect House, TikTok for Good, Kids app, Privacy, Account Security and Integrity, and Webapp.

Key accomplishments:

• Invented and launched Stitch - a new way for creators and users to collaborate and create content together. The stitch feature inspired new content trends which increased publish rates and D30 retention by XX%and YY% respectively. Furthermore, it resulted in over one hundred millions video creations and hundreds of billions of video views globally.
• Improved new user login and onboarding experience to increase D1 retention by XX% and LT by YY% which resulted in tens of millions of incremental DAU globally
• Launched creator monetization features (gifting in video, tipping on profile pages) as well as a $2B Creator Fund which empowered creators to earn income via video views